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Console Troubleshooting & Operating Instructions

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Troubleshooting

Below are some common troubleshooting errors seen on the DPT controller.

ERROR CODENAMEPOTENTIAL CAUSE(S)TROUBLESHOOTING
E01Position Lost
(The desk has an unknown position and needs to be initialized)		* Position error
* New Desk Leg added		* Initialize the system (P1)
E03General Overload Down
(Overload in downward direction has occurred)		* Obstruction
* Bad leg or motor cable		* Check all cable connections, (P2) initialize the system (P1)
* Troubleshoot components by initializing 1 at a time (only possible with Plug & Play configuration) (P4)
E10Power fail
(Power fail happened, or power regulator adjusted below 10%)		* Mains cable pulled during driving
* Internal fault
* Only 1 battery for a 3- or 4-channel system
* “E10 is a power fail, voltage on power supply drops below a certain limit, power removed”		* Check mains cable is not caught, and is allowed to freely travel
* Use strain-relief loop built into control box
* Use a 2nd battery; charge batteries
E16Key error
(Illegal keys pressed)		* Hitting multiple buttons simultaneously* Check desk panel
E23Ch1 missing
(Channel 1 is detected missing)		* Disconnection
* Faulty motor cable
* Faulty motor in leg		* Check Motor cable connections and Integrity (P2)
* Change Motor cable or Desk Leg
* Initialize the system (P1)
E41Ch1 overload up
(Overload up occurred on channel 1)		* Leg is overloaded
* Hit obstruction
* Reached end stop (before initialization at upper end-stop occurs)		* Remove obstruction (P3)
* Remove load
* Initialize if necessary (P1)
E42Ch2 overload up
(Overload up occurred on channel 2)		* Leg is overloaded
* Hit obstruction
* Reached end stop (before initialization at upper end-stop occurs)		* Remove obstruction (P3)
* Remove load
* Initialize if necessary (P1)
E43Ch3 overload up
(Overload up occurred on channel 3)		* Leg is overloaded
* Hit obstruction
* Reached end stop (before initialization at upper end-stop occurs)		* Remove obstruction (P3)
* Remove load
* Initialize if necessary (P1)

If you come across any error codes not on the list above call Evosite Control Rooms (713) 365-3900 for additional support Monday – Friday between the hours of 8:00am to 4:00pm Central.

 
How to initialize your desk.

Operating Instructions

How to store a position.

 
How to unlock your desk with the DPT controller

 

DPT User Instructions

The DPT features ZERO™ meaning that, approx. 10 sec. after last used, the DPT enters standby mode and the display turns off. When activated again only a bar is flashing in the center of the display as the DPT is locked.
 
For safety reasons the DPT has a locking function.
If the DPT is locked, only a bar is flashing in the center of the display. To unlock the control press “S” for 1 sec. When the DPT is unlocked, the height will be shown in the display. Now the DPT is active for 2.5 seconds. When pressing one of the keys you can make your adjustment. Hereafter, the DPT will be active for 5 seconds. When no activations are made within the mentioned time slot, the DPT will go into locking mode again. Also, if you press “S” for unlocking too long, the DPT will unlock
but lock again immediately.
 
The desk panel front is divided into 3 sections; the display and sections for parallel drive and for memory drive. The two arrows at the bottom are used for parallel drive, and the other four buttons are used for memory drive.
 
↑ Desk up
↓ Desk down
1  Memory 1
2  Memory 2
3  Memory 3
S  Store memory + unlock
 
Normal operation (↑ ↓):
To run the desk up or down, press one of the arrow buttons and keep it pressed until the desk reaches the desired height. The display will show the actual height while the desk is moving and continue to show the height of the desk after stopping.
 
Storing a memory position:
Drive the desk to the desired height. Press the “S” button and the display will flash “S” for 3 sec. While the “S” is displayed, press the memory button 1, 2 or 3. When the display shows S1, S2 or S3 for 1 second, the position is saved.
 
To abort a stored sequence, press the ↑ or ↓ button while the “S” is flashing, or wait the 3 seconds until the display shows the desk height again.
 
Drive to a stored position:
Press memory button 1, 2 or 3, and the system will start driving to the desired memory position. Keep pressing the button until the position is reached and the desk stops. The display will show the actual height while the desk is moving to the memory position.
 
Adjusting the displayed height
It may be necessary to adjust the displayed height due to different thicknesses of desktops etc. As standard, the display will show either 68 (cm) or 24.5 (inch) as the default desk height.
 
Press the S key and the ↑ or the ↓ key at the same time and keep them pressed until the desired height
is displayed.
 
The feature can be disabled via configuration in which case pressing the S key and the ↑ or the ↓ key at the same time will be considered an illegal keypress.

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